Billing

When you first begin full-service support for a listing, you will be billed at a pro-rated amount for the remaining days of the month. 

Payment Process

• Rented utilizes Chargebee for our secure subscription payment gateway.  
• You will receive a welcome email from Chargebee with a link to set up your payment information.

• Click on the link in the Chargebee email to add payment instructions.
• Click on the ACHsection and add:
  1. Name On Account
  2. Account Holder Type
  3. Bank Name
  4. Routing Number
  5. Account Number

1. Review the summary screen and click "Add" to add this bank account as a payment method.

• Now you will see a "Pending Verification" screen. In 1-3 business days you will see two micro-deposits in your bank account. These deposits are made to ensure that Chargebee is connected to the correct bank account and alleviate any errors. 
• Once you receive the micro-deposits simply click the link in the original email from Step 3 and click on the bank account that is shown as "Pending". 
• Now click the "Verify" button and enter the amounts for the two micro-deposits and submit. 

•  Congratulations, your bank account should be confirmed through Chargebee and will be the payment source for your monthly subscriptions automatically. 

If you have any issues or questions, please contact our Finance Team at finance@rented.com. 

Thank you!